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Find answers to frequently asked questions and get the information you need quickly. If you don’t find what you’re looking for, feel free to reach out to our support team.
General inquiries FAQ's
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Are the online payments safe?
Needzy transactions act similar to an escrow account. An escrow account acts as a neutral holding place where funds or assets are securely held until the terms of an agreement are met. When a transaction is initiated, the buyer deposits the payment into the escrow account, where it remains until the seller fulfills their obligations, such as delivering goods or completing services. Once all conditions are satisfied, the escrow agent releases the funds to the seller. This process ensures that both parties are protected: the buyer’s money is safeguarded until they receive what they paid for, and the seller is assured payment once their part of the deal is complete. The escrow account helps to build trust and prevent fraud by managing and verifying the transaction securely.
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How do I register as a contractor?
To register as a contractor, go to the ‘Register’ page on our website. Fill out the required information, including your trade specialties, experience, and any relevant certifications. The more detailed your profile, the more attractive it will be to potential clients.
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How do I find and choose the right contractor?
After posting your job, you will receive quotes from local contractors. Review their profiles, ratings, and past work to make an informed decision. You can also message contractors directly to ask any specific questions before making your choice.
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How do I create a post for a job I need completed?
To create a post, simply sign into your Needzy account, navigate to the ‘Post a Job’ section, and fill out the required details. Be sure to include as much information as possible, such as job specifics, photos, and any special requirements.
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What happens after my quote is accepted by a client?
Once a client accepts your quote, a direct line of communication will be opened. You can then coordinate with the client to schedule the job and discuss any further details. Ensure clear communication to meet client expectations and complete the job successfully.
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How can I get support if I have an issue with the platform?
If you encounter any issues or have questions, you can reach out to our support team via the ‘Support’ section on our website. Send us your question or describe the problem, and a support team member will assist you promptly.
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